Privacy Policy

Thank you for using The ADHD Indian (We / Us / Our / Site) to buy our range of ADHD, mental health and LGBTQ+ themed merch (Products). This Privacy Policy (The Policy) explains how we collect, use, disclose, and safeguard personal information provided by you (Customer) while using our services. By using the Site, you agree to the practices described in this policy.

What Information We Collect:

We may collect the following types of personal information:

Personally Identifiable Information (PII): We collect personally identifiable information when you make a purchase, create an account or interact with our services, including:

Full name
Email address
Phone number
Shipping address
Payment details

Transaction information:

We collect details about your purchase, including order history, order amounts, payment information and shipping details.

Device & Site Usage information: We may collect information about the device you use to access our website, such as device type, IP address, browser, operating system. We may also collect site usage information such as page views, session duration, click data, navigation patterns, and traffic sources. We collect this to improve our Site, enhance user experience and analyse user trends. This information is collected in a manner that does not personally identify you.

Cookies and Tracking:

We use cookies to enhance your online experience. A "cookie" is a small piece of data stored on your browser that enables the browser to remember information specific to you. Our cookies may be of the following types:

Permanent cookies
Temporary cookies

Please note that our cookies do not contain any personally identifiable information.

How We Use Your Information:

We use your personal information for the following purposes:

Order Processing: To process and fulfil your orders, including order confirmation, shipping, and returns.

Account management: To create and manage your user account, personalise your experience, and maintain your order history.

Customer Support: To respond to your inquiries, provide customer support and address any concerns.

Marketing, Promotion and Newsletter: With your explicit consent, we may send you promotional offers, newsletters and updates.

Data Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: We may share your information with trusted service providers, such as payment partners, delivery partners, etc. who assist us in fulfilling orders, providing customer support, or delivering marketing communications.

Legal Requirements: We may disclose your information when required by law, government authorities, or to protect our rights and property.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

Your Choices:

You have the following choices regarding your personal information:

Access and Correction: You can access and update your account information at any time.

Marketing and Newsletter Preferences: You can opt out of receiving marketing communications or newsletter updates by following the unsubscribe instructions in our emails.

Data Deletion: You can request the deletion of your account by contacting our customer support.

Data Security:

We attempt at all times to have stringent security measures to protect the loss, misuse and alteration of Customers’ data stored with us. We adhere to strict security guidelines and protect it against unauthorised use.

Changes to this Policy:

This Policy may change to accommodate new technologies, practices, or legal requirements. We reserve the right to change the terms of this Policy without prior notice, so you are recommended to review it periodically to stay informed of any changes. Significant changes will be communicated directly, and where required, consent obtained.

In case of any questions or concerns about the Policy or your personal information, please contact us at:

Email: info@theadhdindian.com, talkto.adhdindian@gmail.com
Address: B-286, PTS, NTPC Kaniha,
PO- Deepasikha, PIN - 759147
City - Angul, Dist - Angul
State - Odisha